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All Privacy Policies:

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Website Terms of Use

Squiggle Psychology (referred to as “the Practice”, "we," "us," or "our") owns and operates this Website www.squigglepsychology.com.au  

 

The following Website terms of use (Terms of Use) govern your access to and use of this Website and the products and services available through this Website (Goods and Services).

 

By using this Website and any related Goods and Services, you are agreeing to all of the Terms of Use, current at the time of your use of the Website.

 

1. Amendments to the Website Terms of Use

 

We reserve the right to amend these Terms of Use from time to time at our discretion (Amendments). Amendments will be effective immediately. Where practicable we will endeavour to notify you of any Amendments to the Terms of Use. Your continued use of the Website following any such Amendment will represent an agreement by you to be bound by the Amendments to the Terms of Use. 

 

2. Website

 

Access to the Website is permitted on a temporary and limited basis for the purpose of browsing the Website and interacting with the Practice. We reserve the right to withdraw, remove or amend the Website and any Good or Services listed on the Website without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website for maintenance or any other reason.

 

3. Linked Sites

 

This Website may contain links to other websites (Linked Sites), which are not operated by the Practice. The Practice has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of the Linked Sites. Your use of the Linked Sites will be subject to the Terms of Use and service contained within each such Linked Sites, if any.

 

4 Privacy Policy

 

Our privacy policy, which sets out how we will use your information, can be found below. By using this Website, you consent to the processing described the privacy policy and warrant that all data provided by you is accurate.

 

5. Prohibitions

 

Access to the Website is provided to you on the basis that you must not misuse this Website. Accordingly, you will not do any of the following:

  1. commit or encourage a criminal offence;

  2. transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;

  3. hack into any aspect of the Website; corrupt data; cause annoyance to other users;

  4. maliciously interrupt the purchase of Goods and Services from the Website;

  5. infringe upon the rights of any other person's proprietary rights;

  6. send any unsolicited advertising or promotional material (spam); or

  7. attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

 

The Practice will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other harmful material that may infect your computer equipment, computer programs, data or other device due to your use of this Website or to your downloading of any material posted on it or on any Linked Sites.

 

6. Intellectual property, software and content

 

The intellectual property rights in all software, the Goods and Services and Website content (including photographic images) published on or through this Website remain the property of the Practice or its licensors and are protected by copyright laws and treaties around the world. The Practice and its licensor (where appropriate) reserve all such rights. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

 

7. Disclaimer of liability

 

  1. Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law (ACL), the material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

  2. To the fullest extent permitted by law, the Practice hereby expressly excludes all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute Goods and Services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted on those sites, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

 

8. Linking to this Website

 

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

 

9. Copyright Disclaimer

 

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with the Practice and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to the Practice.

 

10. Indemnity

 

You agree to indemnify, defend and hold harmless the Practice, its directors, officers, employees, consultants, contractors, agents, and affiliates, from any and all third-party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Use.

 

11. Variation

 

The Practice the right in its absolute discretion at any time and without notice to amend, remove or vary the Goods and Services or any page of this Website.

 

12. Invalidity

 

If any part of the Terms of Use is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Use will not be affected and all other clauses remain in full force and effect. So far as possible where any clause or part of a clause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/subclause as is permitted by law.

 

13. No Relationship

 

Use of this Website does not constitute a client-practitioner relationship. 

 

14. Complaints

 

We will use reasonable effort to try to resolve any disputes when they first arise. Complaints should be sent to pm@squigglepsychology.com.au

These Terms of Use is effective as of the date of publication and may be updated from time to time. Please review these Terms of Use periodically to stay informed.

Dated: November 3rd 2025

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Website Privacy Policy
 

At Squiggle Psychology (referred to as “the Practice”, "we," "us," or "our"), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles (APPs) as outlined in the Act. We also adhere to the Spam Act 2003 (Cth), which regulates the sending of commercial electronic messages, including emails. 

 

The Website www.squigglepsychology.com.au is our digital shopfront where you can find out more about our practice and stay in touch with us. This Privacy Policy outlines how the Practice manages personal information as disclosed through the Website and explains your rights regarding the collection, use, and disclosure of your data.

1. Collection of Personal Information

What personal information do we collect and hold?
We collect and hold the following types of personal information provided through our Website:

  • Your contact details, such as office address, home address, phone numbers, and email address;

  • Personal details, including gender, age, and professional titles;

  • Any inquiries made by you;

  • Your browsing history on the Practice website; and,

  • Other records of your communications and interactions with us.

In this Privacy Policy, the above information is referred to as "personal information." 

This Privacy Policy governs information we collect through and for the delivery of this Website. Information collected for the delivery of other services (including the delivery of psychological services) and the operation of our practice is set out in an alternate Privacy Policy provided on engagement with our practice. 

How do we collect and hold your personal information?
We primarily collect personal information directly from you, such as when you send us an inquiry or use the Website. In some cases, we may receive your information from third parties, including regulatory bodies, government entities, or publicly available databases, where relevant to our statutory responsibilities or operational needs.

What happens if we do not collect your personal information?
If we do not collect your personal information, we may be unable to accept your inquiry or provide you with our products and services.

Why do we collect and hold your personal information?
We collect and hold your personal information for the following purposes:

  • Maintaining accurate records and providing information to you and regulatory bodies;

  • Informing you about our services and publications;

  • Responding to your enquiries, requests, or use of our services;

  • Facilitating the controlled use of your information by third parties distributing professional development-related content;

  • Analysing your interactions with our services to improve the information, services, and advertising we provide;

  • Using or disclosing information as required or authorised by law.

Cookies and the Website
We use cookies to collect personal information through our website. A cookie is a small text file stored on your device that allows the website to remember your preferences and improve your browsing experience. Without cookies, websites cannot retain user information, requiring you to log in repeatedly. Cookies enhance your experience by enabling seamless navigation.

2. Use and Disclosure of Personal Information

How do we use and disclose your personal information?
We will only use or disclose your personal information if:

  • It is reasonably necessary for one of the purposes outlined above;

  • You would reasonably expect us to use or disclose the information based on the circumstances of collection;

  • It is required or authorised by law, a court, or a tribunal;

  • It is necessary to protect the rights, property, health, or safety of an individual, the public, or our interests, and obtaining your consent is impractical;

  • Our business assets or operations are transferred to another party as a going concern;

  • It is necessary to engage third-party service providers (e.g., for data analysis or processing), with strict controls on their use of your information;

  • It is permitted under the Privacy Act; or

  • You have provided your consent.

Disclosure Overseas
The Practice may disclose your personal information to third-party service providers located outside Australia, including in New Zealand, the United States, China, the Philippines, or other countries as required to meet data storage needs. These providers are contractually obligated to keep your information confidential and use it only for the purposes of their engagement with us.

3. Data Security

While the takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, no internet transmission can be guaranteed as completely secure. You acknowledge that transmitting information to the Practice over the internet is done at your own risk.

We implement measures to ensure third parties with access to your information comply with the Act and use the data only for the intended purpose. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it, unless retention is required by law or a court/tribunal order.

4. Access to and Correction of Personal Information

You have the right to access and correct your personal information unless we are legally permitted to withhold it. Requests for access or correction should be made in writing to our Privacy Officer. Our Privacy Officer can be reached 

If you do not want your personal information stored or disclosed (e.g., for commercial mailing lists or any other reason), please notify us in writing at pm@squigglepsychology.com.au . We will accommodate your request unless disclosure is required by law.

We may deny access in certain circumstances, including if:

  • Providing access would pose a serious threat to life, health, or safety;

  • It would unreasonably impact another individual’s privacy;

  • The request is frivolous or vexatious;

  • The information relates to legal proceedings;

  • It would prejudice investigations into unlawful activity or serious misconduct;

  • Providing access would be unlawful or prohibited by law or a court/tribunal order;

  • It would prejudice enforcement-related activities; or,

  • It would reveal commercially sensitive decision-making processes.

5. Further Information and Complaints

If you have questions about our privacy practices or wish to make a complaint, please contact our Privacy Officer in writing by email here pm@squigglepsychology.com.au  We will respond within a reasonable time, typically 30 days.

If you are unsatisfied with the outcome, you may escalate your concerns to the Office of the Australian Information Commissioner using the form available here.

This Privacy Policy is effective as of the date of publication and may be updated from time to time. Please review it periodically to stay informed about how we protect your personal information.

Dated:  November 3rd 2025

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Privacy Policies.pdf
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